Terms & Conditions

Last updated: October 9, 2026

Polaris, also known as The Polaris Process, is operated by Baysix, LLC, a Delaware limited liability company. "Polaris," "we," "us," and "our" mean Baysix, LLC as the program operator. These Terms describe the conditions for using our website and enrolling in our coaching program.

Eligibility and enrollment

Enrollment is available to United States residents age 18 or older. You must provide accurate information and be able to enter into a binding agreement.

Your enrollment confirmation identifies your cohort, scheduled start date, price, and included services. The program includes group coaching, assigned exercises, the Blueprint and Gameplan documents, and the included individual coaching session with Michael Schwalbe, as described at enrollment.

The price and any approved discount are shown before payment. Payments are processed through Stripe. A place in a cohort is confirmed through our enrollment process; payment does not entitle you to services beyond those included in your enrollment.

The nature of coaching

Polaris provides career exploration, education, and coaching. It does not provide psychotherapy, medical treatment, legal advice, tax advice, or investment advice, and it does not establish a relationship with a licensed professional in those fields.

You remain responsible for your own decisions and actions. We do not promise a particular job, promotion, income level, or career outcome. Participant experiences and results vary. Our Satisfaction Guarantee Policy provides a specific refund commitment subject to its participation and submission requirements.

Cancellation before the program

You may cancel your enrollment for a full refund if we receive your written cancellation request at least seven calendar days before your original cohort's scheduled start date. Send the request to chris@chrisvillar.com.

After that deadline, cancellation does not qualify for a refund under this cancellation policy. This does not limit a qualifying request under the Satisfaction Guarantee Policy, your refund option if Polaris cancels or delays your cohort, or any non-waivable right under applicable law.

One-time deferral

Before your original cohort begins, you may request one deferral to a cohort scheduled to begin within six calendar months after your original cohort's scheduled start date. Email chris@chrisvillar.com before the program starts so we can arrange and confirm the transfer.

Your program payment will be applied to the confirmed replacement cohort. The six-month window is measured from the original scheduled start date, and only one participant-requested deferral is available. A deferral does not restart the original cancellation refund window.

Deferrals must be arranged before the program begins. Once your cohort has started, you cannot defer under this provision.

Withdrawal and missed sessions

If you withdraw after the program begins, you forfeit your program payment and do not receive a refund under the withdrawal policy. The separate refund rights described above remain applicable where their requirements are met.

Missed group sessions cannot be made up. A recording may not exist or be available, and you should not rely on recordings as a substitute for attendance. Missing a group session also affects eligibility under the Satisfaction Guarantee Policy, which requires attendance at every group coaching session.

You may reschedule your included individual coaching session with Michael once, subject to mutual availability. Contact us before the appointment to arrange a replacement time. Rescheduling that appointment does not make up a missed group session.

If Polaris cancels or delays a cohort

If we cancel or delay your cohort, you may choose either a full refund or a transfer to an upcoming cohort of your choosing. Contact us so we can confirm your selection and arrange the refund or transfer.

A transfer resulting from a Polaris cancellation or delay does not use your one participant-requested deferral and is not subject to its six-month window.

Approved refunds are issued to the original payment method for the full program amount actually paid. Your bank or payment provider may take additional time to post a refund. The separate Satisfaction Guarantee Policy specifies its own review and refund deadlines.

Participation and confidentiality

Please arrive on time, stay through the completion of group sessions, participate respectfully, and complete assigned work. The Satisfaction Guarantee Policy specifies which participation requirements must be met to qualify for its refund.

Respect the privacy of other participants. Do not disclose another participant's personal information or identifiable stories outside the program without their permission. Do not record, transcribe, photograph, or distribute sessions or other participants' contributions without authorization from Polaris and any consent required from the people involved.

We ask all participants to preserve confidentiality, but group coaching is not a legally privileged setting and we cannot guarantee that every participant will keep information confidential.

Recordings and transcription by Polaris

Polaris may record or transcribe group sessions for program delivery, administration, facilitator review, and improvement. We will provide advance notice and obtain consent required by applicable law before recording or transcribing. These Terms do not replace that notice and consent process.

Access to recordings and transcripts will be limited to authorized people and providers supporting those purposes. We will seek separate permission before publicly distributing identifiable recordings or using them in advertising or testimonials. We do not promise to record every session or provide recordings to participants.

Contact us before a session if you have concerns about recording or transcription. The Privacy Policy explains how we handle related personal information.

Materials and your submissions

Program materials, including exercises, templates, and other content, belong to their respective owners or licensors. You may use materials provided to you for your own participation and personal career planning. You may not reproduce, publish, sell, or use them to deliver another program without the appropriate owner's written permission.

You retain ownership of original content you submit. You authorize us to use it as reasonably needed to deliver, administer, and improve your program experience. This does not authorize us to publish your identifiable submissions as testimonials or advertising without separate permission.

Privacy and third-party services

Our Privacy Policy describes how we handle personal information. Some features rely on third-party providers, including payment, scheduling, collaboration, and communication services. Their own terms may apply when you use their services directly.

Questions, changes, and applicable rights

Email chris@chrisvillar.com with questions, concerns, cancellation requests, or scheduling requests.

We may update these Terms for future enrollments. The enrollment and refund terms presented and agreed to when you purchase govern your enrollment; a later website update will not retroactively reduce those rights. Any agreed change to an existing enrollment will be communicated directly.

Nothing in these Terms limits a right or remedy that applicable law does not permit us to exclude or restrict. If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted by law.

Third-party artwork

Logo vector artwork on this website is sourced from Wikimedia Commons and tinted through CSS. Goldman Sachs artwork is attributed to Goldman Sachs under CC BY-SA 4.0; the vector artwork is unchanged. Third-party artwork remains subject to its applicable license. Trademarks belong to their respective owners.